Do my coupons expire?
Each coupon is valid for a certain period. Please note the valid date of each coupon. You may always check the v...
05
Apr
Blog
05
Apr
How can I use the coupon codes?
For every order, you may apply only one available coupon. You may always go to “You”—“My Coupon” to check all yo...
05
Apr
Do you ship to PO BOXes and APO/FPO/AFP military addresses?
We can only ship to those addresses by standard shipping (about 2 weeks for delivery).
If you want to receive t...
05
Apr
Does UPS/DHL require a signature on delivery?
DHL requires the signature of the receiver, while UPS usually drops the package at your yard/front door/porch wh...
05
Apr
05
Apr
What delivery companies do you use?
Standard shipping: postal mail / USPS
Express shipping: DHL / ...
05
Apr
Does soblingjewelry ship to multiple addresses?
We are only able to deliver to one address per order. We suggest ...
05
Apr
05
Apr
What should I do if my order tracking information is not updated?
This means that the tracking information hasn’t been updated in the online tracking system in time, though the a...
05
Apr
How can I track my order?
You will receive a tracking number by email once the order is sent...