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WeChat: +86 18929249144
How can I track my order?
You will receive a tracking number by email once the order is sent...
05
Apr
Orders
05
Apr
How to cancel an order?
1. Cancel an unpaid order:To cancel an unpaid order, simply log into your account, go to “My Orders,” and cancel...
05
Apr
Create your US shipping address & Delivery to your address & saving money!
To purchase on soblingjewelry.com, maybe due to your country's customs or tax reasons, you'll need a U.S. shippi...
05
Apr
What happens if my item is out of stock?
For our popular item, it might go out of stock quickly.The out-of-stock items will be automatically refunded once...
05
Apr
Can I remove item from the shopping cart?
Yes, if the order is not placed, you can remove the item from the shopping cart. But once you have placed the ord...
05
Apr
What if an item in my order is sold out?
If you ordered a sold out item, we will ship out the available ite...
05
Apr
What should I do if I did not receive a notice email of order?
If you have not received the notice email of the order, please check your spam folder first. Or you could find th...
05
Apr
How to track my order
Track your order with a few clicks.1. In “My Orders”, you will be able to get an overview of your order history ...
05
Apr
How to change my order?
You can change the item info or delivery address by submitting a ticket before the shipment of your order. Note o...
05
Apr
What is your refund policy?
Refunds are processed within 24-48 hours after you received confirmation of the cancelation or out-of-stock notic...
